March 18, 2008
Service Discrepancies
Typically, successful franchises meet consumers’ expectations by providing a standard product or service mix in every location. Retail clinics share some operational characteristics with franchises: The “look and feel” of the facilities, immediate access to services, posted menus with prices, etc.
Feed-back.com’s visits to selected retail clinics in 2008 (so far) suggest there may be [...]
March 3, 2008
Comments From VelociDoc About The August 27th, 2007 Posting:
In reference to: “… A visit to a retail clinic in California made earlier this month by an 84-year-old acquaintance did not provide the services she sought. According to a posted notice, federal law excludes Medicare and Medicaid patients from receiving services from retail clinics.”
This is interesting [...]
September 28, 2007
Distant Rumblings Of A Shakeout…
Announcing its “soon to be released” new study, a brief blurb issued by Corporate Research Group (CRG; New Rochelle NY) suggests there’s going to be a shakeout in the retail clinic market in the next two years. The CRG article is entitled “Retail and Onsite Clinics: Fad or Future?” [...]
September 4, 2007
Turf Wars…
An article attributed to The Associated Press made the rounds last month, via various news outlets. As the public embraces retail clinics for quick convenient health care services, physicians and their associations continue to try to stem the tide. There’s been some give-and-take over the years. For example, the American Medical Association and the [...]
August 27, 2007
Taking “Convenience” One Step Further…
Retail clinics typically provide services in a store setting, but proponents suggest that the current business model is flexible and likely to expand with more innovative services yet to come. An example of such a service was reported in the Post-Tribune (8/18/07). Staff from a Corner Care retail clinic visited residents [...]